Resume/CV

Senior Site Reliability Engineer

Jul 2025 — Dec 2025
TripStack
Toronto, Ontario, Canada
Responsibilities / Achievements:
  • Maintenance and management of the on-premises data centre environment.
  • Worked with architects and fellow SREs to design and PoC Canonical OpenStack as a replacement for the legacy platform.
  • Maintenance and management of on-premises bare-metal Apache Kafka/Redpanda clusters.
  • Maintenance and management of on-premises bare-metal hypervisor platform.
  • PoC’d Ansible & Terraform as replacement for aging Puppet IaC codebase.
  • Designed and implemented a new on-premises observability stack using Zabbix.

Staff DevOps Engineer

Jan 2024 — Jan 2025
Mappedin
Waterloo, Ontario, Canada
Responsibilities / Achievements:
  • Maintenance and management of Azure/AWS hybrid cloud environments utilizing Terraform.
  • Maintenance and management of Azure Kubernetes (AKS) applications and clusters.
  • Modernization and optimization of the Terraform codebase to improve efficiency and maintainability.
  • Establishment of official support practices for the DevOps team to streamline operations.
  • Led the migration from locally managed Jenkins to GitHub Actions, enhancing CI/CD processes.
  • Implementation of infrastructure as code (IaC) best practices to ensure scalability and reliability.
  • Collaboration with cross-functional teams to support development workflows and deployment pipelines.
  • Implementation of Istio as a CNI for production AKS clusters
  • Implementation of tfsec, trivy, and trufflehog in GitHub Actions workflows to scan for leaked secrets and security misconfigurations.
  • Worked with auditors to address compliance and security requirements for SOC2 Type I and II
    audits

Senior Platform Engineer / Technical Lead

Mar 2022 — Oct 2023
Petabloc Cloud Consulting
Toronto, Ontario, Canada
Responsibilities / Achievements:
  • Leadership and coordination of a team of 3-5 engineers, ensuring the successful delivery of platform improvements tailored to specific client requirements.
  • Re-architecting AWS organization structures to create production-ready, mature cloud environments, contributing to enhanced operational efficiency and scalability.
  • Addressing compliance and security requirements during SOC2 Type II audit preparation across multiple clients, supporting regulatory alignment.
  • Oversaw several EKS implementations and PoCs for Kubernetes tooling, such as Cilium and Istio
  • Development and implementation of updated security practices in diverse client environments, leading to improved system resilience and risk mitigation.
  • Execution of Kubernetes modernization projects to transition outdated infrastructures while designing optimized environments aligned with contemporary technological standards.
  • Facilitation of Infrastructure as Code (IaC) onboarding for startups utilizing tools like CloudFormation and Terraform Cloud, promoting streamlined deployment processes and infrastructure management.

SecOps Specialist

Jan 2018 — Mar 2022
Scotiabank
Toronto, Ontario, Canada
Responsibilities / Achievements:
  • Introduction of a DevSecOps practice within the Canadian Digital Banking Unit, including the automation of Jenkins pipelines for SAST and DAST platforms (HPE Fortify & WebInspect Enterprise), Open Source Compliance (Blackduck), and Mobile App Security Testing for iOS and Android applications (NowSecure).
  • Establishment of a "White-box" penetration testing practice designed to enhance the security evaluation process for Digital Factory applications.
  • Organization of a Digital Factory-wide Capture-the-Flag (CTF) ethical hacking tournament utilizing AWS and SecGen (Ruby/JS/Python) to promote awareness of common security vulnerabilities among teams.
  • Development of a NodeJS-based security monitoring and phishing detection tool to strengthen protection mechanisms.
  • Contribution to the creation of a multi-tenant Kubernetes platform deployed on GCP to progressively replace Azure and Pivotal Cloud Foundry, incorporating Argo CD and Aqua Enterprise for implementing Container Workload Protection, with Istio as a CNI.
  • Collaboration with Fraud, Digital Forensics, Threat Hunting, and Security Operations teams to analyze known digital fraud campaigns; findings were effectively communicated back to developers to fortify the security posture of client-facing applications.

DevOps Specialist

Feb 2017 — Jan 2018
Scotiabank
Toronto, Ontario, Canada
Responsibilities / Achievements:
  • Assisted in the successful launch of a new mobile banking application, contributing to improved customer access and usability.
  • Designed and implemented a deployment pipeline for the ScotiaOnline environment, reducing deployment time and enhancing development efficiency.
  • Conducted cross-training for legacy ScotiaOnline developer teams in CI/CD best practices and oversaw migration from SVN to Git, improving code deployment processes by eliminating manual and outdated methodologies.
  • Contributed to the creation of a mobile CI/CD platform leveraging Jenkins, Ansible, Xcode, Android Studio, and Fastlane to streamline development workflows.
  • Supported the development of a multi-tenant Kubernetes platform on GCP as part of an initiative to replace Azure + Pivotal Cloud Foundry for enhanced scalability and resource optimization.
  • Played a key role in modernizing software infrastructure, reducing operational inefficiencies across tools and platforms.

DevOps Engineer

Jan 2015 — Feb 2017
Security Compass
Toronto, Ontario, Canada
Responsibilities / Achievements:
  • Development and maintenance of an automated provisioning system utilizing Puppet, Fabric, Vagrant, and vSphere for the SD Elements team.
  • Construction and management of an in-house lab environment dedicated to the exclusive use of the SD Elements team.
  • Provision of onboarding support for clients using the SD Elements application when required.
  • Creation of custom integrations, features, and extensions for the SD Elements application tailored to specific client requirements.
  • Facilitation of communication between development and system administration teams to deliver high-level infrastructure solutions as needed.
  • Continuous improvement initiatives to enhance operational efficiency in application deployment and infrastructure management processes.

Technical Systems Analyst (Contract)

Jul 2014 — Oct 2014
RBC (Royal Bank of Canada)
Toronto, Ontario, Canada
Responsibilities / Achievements:
  • Migration of the existing monitoring and alerting system from a highly customized Nagios/Groundwork environment to a high-availability Zabbix-based platform.
  • Implementation of a scalable and reliable monitoring solution to address organizational needs and improve system uptime.
  • Evaluation and configuration of Zabbix to ensure compatibility with existing infrastructure and operational workflows.
  • Streamlining monitoring processes to enhance performance metrics and incident response times.
  • Collaboration with cross-functional teams to ensure seamless integration without service interruptions during the migration process.
  • Documentation of migration procedures and training materials for operational teams to support post-migration system maintenance.

Linux/Unix Systems Administrator

Sep 2012 — Jul 2014
LoyaltyOne (Air Miles)
Toronto, Ontario, Canada
Responsibilities / Achievements:
  • Maintained and managed a fleet of production and non-production Linux/Unix-based application and database servers supporting the Air Miles website and associated analytics platforms.
  • Oversaw system health, performance, and availability to ensure seamless operation for critical services.
  • Facilitated the adoption of "big data" platforms by conducting proof-of-concept (PoC) evaluations for various data lake products from multiple vendors.
  • Supported troubleshooting efforts, system upgrades, patch management, and configuration changes across server environments.
  • Collaborated with stakeholders to align IT infrastructure with business needs for analytics and data processing requirements.
  • Ensured compliance with security policies and best practices throughout server operations and big data platform implementations.

Linux System Administrator

Jan 2011 — Jan 2012
Decisioning Solutions (now part of Experian)
Toronto, Ontario, Canada
Responsibilities / Achievements:
  • Oversaw Linux systems administration for a SaaS provider in the credit card industry, ensuring robust and reliable operations.
  • Implemented an Infrastructure-as-Code (IaC) platform using Puppet to streamline and centralize the management and provisioning of non-production environments.
  • Enhanced the efficiency of system provisioning processes while maintaining consistency across environments.
  • Supported critical infrastructure to meet operational requirements in a fast-paced industry.
  • Contributed to system stability and scalability initiatives by leveraging automation tools and best practices. Ensured compliance with corporate policies and standards during deployment and maintenance activities.

System Administrator

Jan 2010 — Jan 2011
Primary Support Systems (aka PSSNet)
North York, Ontario, Canada
Responsibilities / Achievements:
  • Oversaw systems administration for a managed services company, ensuring efficient operations and service delivery.
  • Implemented a new mail and groupware solution tailored for resale to clients, enhancing service offerings and increasing potential revenue streams.
  • Managed and maintained core networking stacks for multiple client organizations, ensuring reliability and smooth connectivity.
  • Developed and introduced a VyOS-based core networking stack, expanding product offerings, which was successfully resold to several clients.
  • Ensured system stability through the proactive management of infrastructure and the timely identification of improvement opportunities.
  • Supported local business operations by delivering scalable IT solutions aligned with client needs.

System Administrator

Jan 2009 — Jan 2010
Live Dealer Studios / Debono Group
Etobicoke, Ontario, Canada
Responsibilities / Achievements:
  • Responsible for maintaining custom-built video streaming solutions and casino gaming software/hardware
  • Architected and implemented a new video archiving solution using Amazon S3

System Administrator

Jan 2008 — Jan 2009
Kanetix
Toronto, Ontario, Canada
Responsibilities / Achievements:
  • Managed system administration tasks for an insurance marketplace startup, ensuring stable and efficient operations.
  • Migrated production and non-production Oracle RAC clusters from version 10g to 11g, enhancing database performance and functionality.
  • Maintained internal XenServer clusters, supporting virtualization needs and ensuring high availability.
  • Executed the migration of several client environments from Solaris 9 to Red Hat Enterprise, improving compatibility and reducing operational complexities.
  • Transitioned Edge Networking Stack from HP ProCurve to an open-source Vyatta-based solution, achieving cost savings on licensing fees while maintaining network reliability.
  • Facilitated infrastructure upgrades and migrations to enhance system performance and meet evolving business requirements.

System Administrator/Helpdesk Technician

Jan 2007 — Jan 2008
HostForWeb Inc.
Chicago, Illinois, USA
Responsibilities / Achievements:
  • Oversaw Linux systems administration and client support operations for a medium-sized web hosting provider.
  • Managed and maintained over 100 client environments with diverse distributions, including CentOS, Gentoo, Debian, among others.
  • Executed responses to potential fraud incidents and security events to ensure system integrity and compliance.
  • Provided technical troubleshooting and assistance to resolve complex client issues efficiently.
  • Monitored server performance and implemented necessary configurations to optimize operational reliability.
  • Supported customers by addressing their IT needs while ensuring adherence to industry best practices in web hosting services.

System Administrator/Tier 1 Helpdesk Support

Jan 2006 — Jan 2007
Technosys/Dpendable Support
Mississauga, Ontario, Canada
Responsibilities / Achievements:
  • Provided on-call technical support for multiple US-based web hosting companies, ensuring uninterrupted website availability and functionality.
  • Diagnosed and resolved Tier 1 technical issues, including hardware and software troubleshooting, to improve system performance and user satisfaction.
  • Monitored server operations and performance, proactively identifying potential issues and implementing preventative measures to maintain reliability.
  • Collaborated with team members to escalate complex challenges to higher-level support while maintaining timely communication with stakeholders.
  • Performed regular system updates and maintenance to ensure security compliance and system optimization.
  • Delivered clear documentation of processes, solutions, and known issues to enhance knowledge sharing within the support team.

Web Developer

Jan 2005 — Jan 2006
Oceano Global Inc.
North York, Ontario, Canada
Responsibilities / Achievements:
  • Development and deployment of a PHP-based Content Management System (CMS) for an MMA-focused website.
  • Implementation of dynamic web functionalities to enhance user experience and website interactivity.
  • Optimization of the CMS to ensure seamless performance, scalability, and ease of content management.
  • Integration of backend systems to support multimedia content, news updates, and responsive design features.
  • Collaboration with stakeholders to align technical solutions with business objectives and user requirements. Continuous maintenance and debugging to ensure system reliability post-deployment.